SNOWEE CREATIVE MARKETING SDN. BHD., with Company Registration Number 202401024721 1570570-V (hereinafter referred to as “the Company”, “we”, “our”, or “us”), is committed to protecting and respecting your privacy. This Privacy Policy (the “Policy”) outlines the types of personal data we collect, how we use and protect that data, and your rights concerning your personal data in relation to the service known as “Rival Club Ambassadors Facebook App” (the “Service”).

The Service connects to the user's Facebook account and collects the following types of personal data:

1. User's Facebook account information, including but not limited to username, profile picture, and account ID.
2. Chat messages posted during live streams, including the content of the messages and any associated metadata.
3. Data related to the user's interaction with the Service, such as responses to chat messages and displayed messages.

The aforementioned personal data is collected through:

1. Direct interaction with the Service when the user authorizes the connection to their Facebook account.
2. Automatic collection through the Service's integration with Facebook's API and related technologies.

We use the personal data collected for the following purposes:

1. To listen to and process chat messages during live streams.
2. To generate and display replies to chat messages.
3. To display parts of the chat messages on-screen during the live stream.
4. To improve and personalize the user experience of the Service.
5. To comply with legal obligations and protect our legal rights.

The legal basis for processing personal data under the General Data Protection Regulation (GDPR) includes:

1. Consent: Users provide explicit consent for the Service to access and process their Facebook account data.
2. Contractual Necessity: Processing is necessary for the performance of the Service as agreed upon with the user.
3. Legitimate Interests: Processing is necessary for the legitimate interests pursued by the Company, including service improvement and ensuring the security of the Service.

We may share personal data with third-party service providers who assist in the operation of the Service, including but not limited to cloud service providers, IT support, and analytics providers. These third parties are contractually obligated to safeguard personal data and to use it only for the purposes for which it was disclosed.

We may disclose personal data to regulatory authorities, law enforcement agencies, or other parties as required by law or in response to legal processes, including but not limited to subpoenas or court orders.

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, access controls, and secure data storage facilities.

Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Upon expiration of the retention period, personal data will be securely deleted or anonymized.

Users have the right to request access to their personal data and to request correction of any inaccuracies.

Users have the right to request the transfer of their personal data to another service provider in a commonly used and machine-readable format.

Users have the right to request the deletion of their personal data, subject to certain legal and contractual restrictions.

Users have the right to object to the processing of their personal data and to request restrictions on its processing in certain circumstances.

The Service may use cookies and similar tracking technologies to enhance user experience, track user activity, and collect data on user interactions with the Service.

Users can manage or disable cookies through their browser settings. However, disabling cookies may affect the functionality of the Service.

The Service is not intended for use by children under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete such data promptly.

We reserve the right to update or modify this Policy at any time. Any changes will be posted on our website, and we will take reasonable steps to notify users of significant changes. Users are encouraged to review this Policy periodically to stay informed about how we are protecting their personal data.

For questions, concerns, or complaints regarding this Policy or our data processing practices, please contact us at:

SNOWEE CREATIVE MARKETING SDN. BHD.
NO.8 GROUND FLOOR JALAN PERSIARAN YAYASAN 86000 KLUANG
JOHOR MALAYSIA
Email: [email protected]

This Policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We commit to processing personal data in accordance with these legal frameworks and to ensuring that users' rights are protected.