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--- rc:privacy-policy [2024/07/18 06:40] – [2.1 Account Creation Information] seb
+++ rc:privacy-policy [2025/04/29 06:32] (current) – [Privacy Policy for Rival Club Platform] seb
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 ====== Privacy Policy for Rival Club Platform ======
-Last Updated: 18.07.2024
+Last Updated: 20.10.2024
-===== 1. Introduction =====
-Welcome to Rival Club, accessible via our app (Rival Club App) and website (rivalclub.com). Rival Club is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information. By using our platform, you agree to the collection and use of your information in accordance with this policy.
+Rival Club (“we”, “us” or “our”), a brand owned by a company Snowee Creative Marketing SDN. BHD. registered under number 202401024721 in Malaysia, operates rivalclub.com (the “Site”) and Rival Club App (the “App”) (collectively as “Platform”) and we take your privacy seriously. Therefore, we are committed to comply with all the data protection laws that are applicable to us. For us to continue providing you with our Services or for you to access to the Platform, we will be collecting data, including your personal information.
-===== 2. Information We Collect =====
+The purpose of this policy is to let you know how we use, process and handle the data collected and received by using or accessing our platform. We will only collect, use and disclose your personal information in accordance with this Privacy Policy.
+It is important that you read this Privacy Policy together with any other applicable policies and notices that we may provide at any occasions when collecting or processing personal information, so that you are fully aware of how and the purpose of using you information.
-==== 2.1 Account Creation Information ====
+**BY CLICKING “SIGN UP”, "CONTINUE" (FOR ACCOUNT CREATION), “I AGREE TO RIVAL CLUB’S PRIVACY POLICY’ OR SIMILAR STATEMENTS AVAILABLE AT OUR REGISTRATION PAGE, YOU ACKNOWLEDGE THAT YOU HAVE BEEN NOTIFIED AND UNDERSTOOD ALL OF THE TERMS OF THIS PRIVACY POLICY AND THAT YOU HAVE AGREED TO THE COLLECTION AND PROCESSING OF YOUR INFORMATION AS DESCRIBED AND UNDER THE TERMS HEREIN.**
+We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy frequently. Any changes made in the future will be posted on our platform and ,where appropriate, notifying you through email address you have provided to us. Your continuous use of our Services, accessing to the Platform shall constitute your acknowledgment  of the modifications and your consent to abide and be bound by the modified Privacy Policy.
+This Privacy Policy applies concurrently with other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal informaton, and is not intended to override them unless expressly stated otherwise.
+===== 1. Interpretation and Definitions =====
+==== 1.1 Interpretation ====
+The word of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
+==== 1.2 Definitions ====
+For the purposes of this Privacy Policy:
+  * “**Account**” means an account for you upon registration and acceptance of the terms and conditions to access our platform or use our services.
+  * “**Device**” means any device that can access the platform such as a computer, a cell phone or a digital tablet.
+  * “**Service**” refers to the service provided by us through the platform.
+  * “**You**” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
+====== 2. Information We Collect  ======
+===== 2.1 Account Creation Information =====
+.1.1 To use our platform and the provision of the Services, you are required to create an account, which we may collect and or receive personal information in the following methods:
+  * Email
+  * Telegram
+  * AppleID
+  * Google Account
+.1.2. We may collect the following personal information which may include, but is not limited to:
+  - Identity data, such as your name, gender, and date of birth;
+  - Contact data, such as, email address, and phone numbers;
+  - Account data, such as bank account and payment details;
+  - Transaction data, such as details about payments to and from you, and other details of products and Services you have purchased from us;
+  - Technical data, such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Platform;
+  - Profile data, such as your username and password, purchases or orders made by you, your Interests, preferences, and feedback responses;
+  - Usage data, such as information on how you use the Platform, products and Services; and
+  - Marketing and communications data, such as your preferences in receiving marketing from us or third parties including communication preferences.
+.1.3	You must only submit personal information which is accurate and not misleading. We highly encourage you to keep it up to date and inform us if there are any changes. We shall have the right to request for documentation to verify the personal information provided as part of our verification processes.
+.1.4	We will only be able to collect your personal information if you voluntarily submit the personal information to us. However, if you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services or access to the Platform.
+**You may access and update your personal information submitted at any time **
+.1.5 If you have provided personal information of any third party to us,  you represent and warrant that you have obtained the necessary consent from the third party to share and transfer the person’s personal information to us, and for us to collect, use and disclose that information in accordance with the Privacy Policy herein.
+====== 3. Third Party ======
+.1 The personal information we collect from you may be used by us, or shared with or transferred to third parties (including related companies, third party service providers and their service providers and related companies,), for the following purposes:
+  - to facilitate financial transaction in relation to withdrawal of funds to a partner wallet.
+  - to compare information, and verify with third parties to ensure that the information is accurate;
+  - To improve the layout or content of the pages of the Platform;
+  - To identify visitors on the Platform;
+  - To carry out research on our users;
+  - Subject to having obtained your consent in accordance with applicable law, we may also use your personal information to send you marketing or promotional materials about our or third-party services from time to time; and
+  - We may use your contact information to send newsletters from us and from our related companies.
+====== 4 Third Party Sites ======
+.1 The Platform may contain links to other websites operated by other parties, such as our business affiliates  We are not responsible for the privacy practices of websites operated by any third-party sites or services. You are advised to check on the applicable privacy policies of those websites to determine how they will handle any information they collect from you.
+====== 5 Collecting and Using Your Personal Data ======
+===== 5.1 Types of Data Collected =====
+**a) Usage Data** \\
+Like many Site operators, we collect information that your browser sends whenever you visit our platform ("Usage Data").
+Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
+When you access the platform by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
+This data is collected for analysis and evaluation is to help us improve the website, product and services.
+**b) Tracking Technologies and Cookies** \\ \\
+We use Cookies and similar tracking technologies to track the activity on our platform and store certain information. Tracking technologies used are beacons, tags, and scripts to collect, track information, improve and analyse our platform. The technologies we use may include:
+  - **Cookies** \\ Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. They allow us to recognize a particular device or browser and help us to personalise the content to match your preferred interests more quickly, and to make our platform more convenient and useful to you. \\ \\ You may be able to manage and delete cookies through your browser or device settings. However, if you do not accept cookies, you may not be able to use some portions of our platform. \\ \\ Usage of a cookie is in no way linked to any personally identifiable information on our site. \\ Some of our business partners may use cookies on our platform (for example, advertisers). However, we have no access to or control over these cookies. \\ \\ We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. \\ \\
+  - **Web Beacons** \\ Web beacons are small graphic images or other web programming which may be included in our services. Web beacons can be invisible to you and are used for several purposes, including, without limitation, to count visitors to our platform, to monitor how users navigate our platform, to count how many e-mails that were sent were opened or to count how many specific articles or links were viewed. \\ \\
+  - **Analytics Tools and Third-Party Cookies** \\ We use temporary cookies to help us determine how people travel through our site. A temporary cookie expires when you close your browser. This web site also uses third-party analytics tools (such as Google Analytics and Sentry) to collect information such as how often users visit this site, what pages they visit when they do so, what other sites they used prior to coming to this site , for error tracking and performance monitoring. \\ \\ We use this information only to improve the performance of the platform. Such tools use permanent cookies to identify you as a unique user the next time you visit this site, and the cookie cannot be used by anyone but us. Third-parties  service providers providing such analytics tools may also transfer this information to other third-parties where required to do so by law, or where such third parties process the information on their behalf. The third-party analytics provider cannot associate your IP address with your personally identifiable information. By using the platform, you consent to the processing of data about you by a third-party click tracking analytics provider in the manner and for the purposes set out above.
+====== 6. Disclosure of your information ======
+.1 In exceptional circumstances, we may be required to disclose personal information, in circumstances whereby there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfillment of legal and regulatory requirements and requests.
+.2 We may share and permit the sharing of your personal information with third parties, for any of the above mentioned purposes, including but not limited to, facilitating your use of the Services, completing a transaction with you, managing your account and our relationship with you, marketing and fulfilling any legal or regulatory requirements and requests as deemed necessary by us. In sharing your personal information with them, we endeavour to ensure that the third parties keep your personal information secure from unauthorised access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the above mentioned purposes.
+.3 Depending on your location, we may transfer or permit the transfer of your personal information outside of your current location for any of the purposes set out in this Privacy Policy. In disclosing or transferring, or permitting the transfer of, your personal information to third parties located overseas, we take steps to ensure that the receiving party has in place a standard of protection accorded to personal information that is comparable to the protection under or up to the standard of the data protection laws as are applicable to us.
+====== 7. Data Security ======
+.1 Protecting your personal information is our outmost priority. Therefore, to safeguard your personal information from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced administrative, physical and technical measures which includes:
+  - Encryption technologies to protect your personal information during transmission and storage.
+  - Restricting access to personal information to individuals who require access.
+  - Conducting regular security audits and assessments to identify and address potential vulnerabilities.
+.2 You should be aware, however, that no method of transmission over the internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
+====== 8. Data Retention ======
+.1 We will only retain your personal information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
+.2 We will cease to retain your personal data or remove how the information can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal information was collected and is no longer necessary for any legal or business purpose.
+====== 9. Your Rights ======
-To provide our services and ensure the full functionality of our platform, users are required to create an account. Account creation can be accomplished through various methods including:
+.1 Depending on your jurisdiction, you may have the following rights to your personal information:
-  - Email: Users can sign up using their email address. During this process, we collect your email address and may also request you to create a password for account security.
-  - Telegram: Users can create an account using their Telegram credentials, allowing us to access certain information from your Telegram account such as your username.
+  * Right to request access to your personal information and obtain a copy of the information that you have submitted to us.
-  - AppleID: Users can register using their AppleID. This option may provide us with access to your AppleID-associated email address and username.
+  * Right to request the correction of inaccurate or incomplete information about you.
-  - Google Account: Users can sign up using their Google Account, which may provide us access to your Google email address and associated profile information.
+  * Right to request the deletion of your personal information under certain circumstances.
-During the account creation process, we collect the following personal information which is essential for identity verification and providing personalized services:
+  * Right to request the restriction of processing of your personal information in certain situations.
-  - Date of Birth: We collect your date of birth to ensure that users are 18 years of age or older, as our platform is strictly for adult use only.
+  * Right to request the transfer of your personal information to another service provider in a structured, commonly used, and machine-readable format.
-  - Unique Username: Users are required to create a unique username that will be associated with their account.
+  * Right to object to the processing of your personal information in certain circumstances.
-  - First and Last Name: We collect your first and last name to personalize your experience and for identification purposes.
-==== 2.2 Additional Information ====
+.2 Should you wish to exercise these rights; you may do so by contacting us at [[[email protected]|[email protected]]]. We will respond to your request in accordance with the applicable laws and regulations.
-  - Phone Number: If you choose to utilize withdrawal services that require additional verification, you may need to provide your phone number. This is particularly necessary for services that require a phone number for authentication or transaction purposes.
-  - Bank Details: When users opt for withdrawal via bank transfer, we collect and process necessary bank details including bank account numbers and other relevant banking information.
+====== 10. Age Restriction  ======
-==== 2.3 Usage Data ====
+.1 Our platform is intended for individuals who are 18 years of age or older. We do not intend to provide any services or the use of the platform and do not knowingly collect personal information made by minors under the age of Eighteen (18). If we become aware that we have collected personal information from anyone under the age of eighteen (18), we will take steps to delete such information from our records. We take this age restriction seriously by implementing measures to verify the age of our users during the account registration.
-To enhance the user experience and improve our services, we utilize third-party tools such as Sentry and Google Analytics. These tools collect data about your interaction with our platform, including but not limited to:
-  - IP Address: We collect your IP address to understand geographical usage patterns and to enhance security measures.
+====== 11. Contact Us ======
-  - Browser Type and Version: Information about the browser type and version helps us optimize our platform for different browsers.
-  - Device Information: Details about the device you use to access our platform, including device type, operating system, and version, help us provide a seamless experience across devices.
-  - Pages Visited: We track the pages you visit and the time spent on each page to understand user preferences and improve our content and navigation.
-  - Interaction Data: We collect data on your interactions with our platform, including clicks, scrolls, and other user activities, to enhance usability and functionality.
-===== 3. Use of Information =====
-==== 3.1 Providing Services ====
-We use your information to:
-  - Account Management: Facilitate the creation, maintenance, and management of your account.
-  - Verification: Verify your identity to ensure compliance with our age restriction policy and other security measures.
-  - Access Provision: Provide you with access to our platform and its features.
-==== 3.2 Communication ====
-We may use your information to:
-  - Account-Related Information: Send you important information about your account, such as changes to your account settings, security alerts, and other critical updates.
-  - Inquiries: Respond to your inquiries, questions, and requests, ensuring you receive timely and accurate support.
-  - Promotional Materials: Subject to your communication preferences, send you newsletters, promotional offers, and other marketing communications. You can opt-out of these communications at any time.
-==== 3.3 Withdrawal Requests ====
-If you request to withdraw funds to a partner wallet, we share your details with the respective partner to facilitate the transaction. This may include:
-  - Name: Your first and last name to identify you to the partner.
-  - Phone Number: If required by the partner for verification or transaction purposes.
-  - Bank Details: Necessary bank information for bank transfers, including account numbers and other relevant details.
-===== 4. Sharing of Information =====
-==== 4.1 Third-Party Service Providers ====
-We may share your information with third-party service providers who assist us in operating our platform and providing our services. These providers include:
-  - Sentry: Used for error tracking and performance monitoring to ensure the platform runs smoothly.
-  - Google Analytics: Utilized for analyzing usage data to improve our platform's functionality and user experience.
-==== 4.2 Partners for Withdrawal Services ====
-When you initiate a withdrawal to a partner wallet, we share the necessary details with that partner to facilitate the transaction. This may involve sharing personal information such as your name, phone number, and bank details, depending on the withdrawal method you choose.
-==== 4.3 Legal Requirements ====
-We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as court orders, subpoenas, or government investigations. We will take reasonable steps to ensure that we disclose only the minimum amount of information necessary to comply with legal requirements.
-===== 5. Data Security =====
-We take the security of your data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
-  - Encryption: We use encryption technologies to protect your data during transmission and storage.
-  - Access Controls: We implement strict access controls to ensure that only authorized personnel have access to your personal information.
-  - Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.
-===== 6. Data Retention =====
-We retain your personal information for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our platform, making data-driven business decisions, complying with our legal obligations, and resolving disputes. The specific retention periods for different types of information are determined based on:
-  - Legal Requirements: Compliance with applicable laws and regulations.
-  - Business Needs: Operational and business requirements for data retention.
-  - User Preferences: Your preferences and requests regarding data retention and deletion.
-===== 7. Your Rights =====
-Depending on your jurisdiction, you may have the following rights regarding your personal information:
-  - Right to Access: You have the right to request access to your personal information and obtain a copy of the information we hold about you.
-  - Right to Rectification: You have the right to request the correction of inaccurate or incomplete information about you.
-  - Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
-  - Right to Restrict Processing: You have the right to request the restriction of processing of your personal information in certain situations.
-  - Right to Data Portability: You have the right to request the transfer of your personal information to another service provider in a structured, commonly used, and machine-readable format.
-  - Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
-To exercise these rights, please contact us at [[[email protected]|[email protected]]]. We will respond to your request in accordance with applicable laws and regulations.
-===== 8. Age Restriction =====
-Our platform is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information from our records. We take this age restriction seriously and implement measures to verify the age of our users during the account creation process.
-=====9. Changes to this Privacy Policy =====
-We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we do, we will post the updated policy on this page and update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of our platform following the posting of changes constitutes your acceptance of those changes.
-===== 10. Contact Us =====
-If you have any questions about this Privacy Policy or our data practices, please contact us at [[[email protected]|[email protected]]]. We value your privacy and are committed to addressing any concerns or inquiries you may have.
-By using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein. If you do not agree with this Privacy Policy, please do not use our platform.
+.1 If you have any questions about this Privacy Policy or our data practices, please contact us at [[[email protected]|[email protected]]]. We value your privacy and are committed to address any concerns or inquiries you may have.