Last Updated: 18.07.2024

Welcome to Rival Club, accessible via our app (Rival Club App) and website (rivalclub.com). Rival Club is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information. By using our platform, you agree to the collection and use of your information in accordance with this policy.

To provide our services and ensure the full functionality of our platform, users are required to create an account. Account creation can be accomplished through various methods including: - Email: Users can sign up using their email address. During this process, we collect your email address and may also request you to create a password for account security. - Telegram: Users can create an account using their Telegram credentials, allowing us to access certain information from your Telegram account such as your username.

1. AppleID: Users can register using their AppleID. This option may provide us with access to your AppleID-associated email address and username.
2. Google Account: Users can sign up using their Google Account, which may provide us access to your Google email address and associated profile information.

During the account creation process, we collect the following personal information which is essential for identity verification and providing personalized services:

1. Date of Birth: We collect your date of birth to ensure that users are 18 years of age or older, as our platform is strictly for adult use only.
2. Unique Username: Users are required to create a unique username that will be associated with their account.
3. First and Last Name: We collect your first and last name to personalize your experience and for identification purposes.

1. Phone Number: If you choose to utilize withdrawal services that require additional verification, you may need to provide your phone number. This is particularly necessary for services that require a phone number for authentication or transaction purposes.
2. Bank Details: When users opt for withdrawal via bank transfer, we collect and process necessary bank details including bank account numbers and other relevant banking information.

To enhance the user experience and improve our services, we utilize third-party tools such as Sentry and Google Analytics. These tools collect data about your interaction with our platform, including but not limited to:

1. IP Address: We collect your IP address to understand geographical usage patterns and to enhance security measures.
2. Browser Type and Version: Information about the browser type and version helps us optimize our platform for different browsers.
3. Device Information: Details about the device you use to access our platform, including device type, operating system, and version, help us provide a seamless experience across devices.
4. Pages Visited: We track the pages you visit and the time spent on each page to understand user preferences and improve our content and navigation.
5. Interaction Data: We collect data on your interactions with our platform, including clicks, scrolls, and other user activities, to enhance usability and functionality.

We use your information to:

1. Account Management: Facilitate the creation, maintenance, and management of your account.
2. Verification: Verify your identity to ensure compliance with our age restriction policy and other security measures.
3. Access Provision: Provide you with access to our platform and its features.

We may use your information to:

1. Account-Related Information: Send you important information about your account, such as changes to your account settings, security alerts, and other critical updates.
2. Inquiries: Respond to your inquiries, questions, and requests, ensuring you receive timely and accurate support.
3. Promotional Materials: Subject to your communication preferences, send you newsletters, promotional offers, and other marketing communications. You can opt-out of these communications at any time.

If you request to withdraw funds to a partner wallet, we share your details with the respective partner to facilitate the transaction. This may include:

1. Name: Your first and last name to identify you to the partner.
2. Phone Number: If required by the partner for verification or transaction purposes.
3. Bank Details: Necessary bank information for bank transfers, including account numbers and other relevant details.

We may share your information with third-party service providers who assist us in operating our platform and providing our services. These providers include:

1. Sentry: Used for error tracking and performance monitoring to ensure the platform runs smoothly.
2. Google Analytics: Utilized for analyzing usage data to improve our platform's functionality and user experience.

When you initiate a withdrawal to a partner wallet, we share the necessary details with that partner to facilitate the transaction. This may involve sharing personal information such as your name, phone number, and bank details, depending on the withdrawal method you choose.

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as court orders, subpoenas, or government investigations. We will take reasonable steps to ensure that we disclose only the minimum amount of information necessary to comply with legal requirements.

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

1. Encryption: We use encryption technologies to protect your data during transmission and storage.
2. Access Controls: We implement strict access controls to ensure that only authorized personnel have access to your personal information.
3. Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

We retain your personal information for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our platform, making data-driven business decisions, complying with our legal obligations, and resolving disputes. The specific retention periods for different types of information are determined based on:

1. Legal Requirements: Compliance with applicable laws and regulations.
2. Business Needs: Operational and business requirements for data retention.
3. User Preferences: Your preferences and requests regarding data retention and deletion.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

1. Right to Access: You have the right to request access to your personal information and obtain a copy of the information we hold about you.
2. Right to Rectification: You have the right to request the correction of inaccurate or incomplete information about you.
3. Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
4. Right to Restrict Processing: You have the right to request the restriction of processing of your personal information in certain situations.
5. Right to Data Portability: You have the right to request the transfer of your personal information to another service provider in a structured, commonly used, and machine-readable format.
6. Right to Object: You have the right to object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws and regulations.

Our platform is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information from our records. We take this age restriction seriously and implement measures to verify the age of our users during the account creation process.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we do, we will post the updated policy on this page and update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of our platform following the posting of changes constitutes your acceptance of those changes.

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]. We value your privacy and are committed to addressing any concerns or inquiries you may have. By using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein. If you do not agree with this Privacy Policy, please do not use our platform.