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--- rc:terms-of-use [2024/08/12 11:20] – created seb
+++ rc:terms-of-use [2025/04/29 06:33] (current) – [Terms of Use] seb
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 ====== Terms of Use ======
-===== 1. Introduction =====
+//Last updated: 12th February 2025//
-  - **Welcome**: Welcome to Rival Club, an online platform accessible via our website (www.rivalclub.com) and mobile applications for Android and iOS devices. These Terms of Use ("Terms") govern your access to and use of the Platform.
+Welcome to Rival Club (“us”. “we”, or “our”), a brand owned by a company Snowee Creative Marketing SDN. BHD. registered under number 202401024721 in Malaysia, an online platform accessible via our website (www.rivalclub.com) and mobile applications for Android and iOS devices. These Terms of Use (“Terms”) govern your access to and use of the Platform. \\
-  - **Acceptance**: By using the Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Platform.
-  - **Changes**: We reserve the right to modify these Terms at any time. We will notify you of any material changes, and your continued use of the Platform after such changes constitutes your acceptance of the modified Terms.
-===== 2. Eligibility and Account Registration =====
+Your access to and use of the platform is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use our Platform. \\
-  - **Age Requirement**: You must be at least 18 years old to use the Platform.
-  - **Supported Countries**: The Platform is available only to users residing in specific countries. You must select your country of residence during registration. This selection is final and cannot be changed.
-  - **Account Creation**:
-    * To access certain features, you must create an account using your Telegram account, email address, Apple ID, or Google account.
-    * You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
-    * You may only create and maintain one account. Creating multiple accounts is strictly prohibited and may result in the termination of all associated accounts.
-  - **OTP Codes**:
-    * Upon login, you will receive a 6-digit one-time password (OTP) code. This code is unique to your login session and should not be shared with anyone.
-    * We are not responsible for any unauthorized access to your account resulting from the sharing of OTP codes.
-    * Our team will never ask you for your OTP code.
-===== 3. Platform Features & Activities =====
-==== Tickets ====
+By accessing or using our platform you agree to be bound by these Terms. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU ARE NOT AUTHORISED TO ACCESS OR USE OUR PLATFORM IN ANY MANNER AND MUST STOP DOING SO IMMEDIATELY.
+===== 1. Interpretation =====
+.1 The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
+===== 2. Account creation  =====
-  * **Ticket Types**: The Platform utilizes a ticket-based system to grant access to various activities and events. Three types of tickets are available:
+.1 You will need to create a user account to use our platform. You can create an account using your Telegram account, email address, Apple ID, or Google account. It is obligatory that you use accurate data when you sign up to use our platform.
-    * **Daily Draw Tickets**: These tickets provide one entry into the daily automated draw.
-    * **Live Event Tickets**: These tickets grant access to all draws and activities within a specific Live Event.
-    * **Tournament Tickets**: These tickets allow participation in designated tournaments on the Platform.
-  * **Ticket Acquisition**: Tickets cannot be purchased, traded, or transferred between accounts or events. They are earned through active participation in the Platform's features, such as:
-    * **Daily Bonus**: Claiming the daily reward.
-    * **Daily Quiz**: Answering quiz questions correctly.
-    * **Daily Draw**: Winning in the daily automated draw.
-    * **Live Events**: Winning during Live Event segments.
-==== RC Coins ====
+.2 You are responsible for keeping your password confidential and all the activity that happens on or through your Account. Try not to reuse your Account password on third-party applications.
-  * **Virtual Currency**: RC Coins serve as the Platform's virtual currency, possessing a monetary value that can be converted into real-world currency.
+.3 You agree not to disclose your password to any third party. You shall immediately notify us upon becoming aware of any breach of security or unauthorised use of your Account  We shall not be responsible for any misuse of your Account or shall not be liable for any loss or damage arising from unauthorised use of your Account or your failure to comply any term stated herein.
-  * **Earning RC Coins**: RC Coins are primarily earned through successful participation in activities like the Daily Draw and Live Events.
-  * **Withdrawal**: Accumulated RC Coins can be withdrawn through various methods, including vouchers for online services, e-wallets, partner wallets (with additional bonuses), or bank transfers. The available withdrawal options may vary depending on your country of residence.
-  * **No Fees or Minimums**: Currently, there are no fees or minimum withdrawal amounts associated with RC Coin withdrawals.
-==== Daily Activities ====
+.4 You are permitted to create and maintain only one account. By agreeing to this provision, you acknowledge that creating multiple accounts or engaging in cross-account activities is strictly prohibited. Violation of this clause may result in the termination of all associated accounts. Prohibited cross-account activities include, but are not limited to:
+  * Multiple users accessing or operating accounts on the same device;
+  * Redeeming codes or rewards intended for another user, including through giveaways or promotions;
+  * Attempting to withdraw funds using a method already associated with another user, such as the same partner wallet or bank account details;
+  * Engaging in any actions that directly or indirectly result in benefits derived from the operation of multiple accounts.
-  * **Daily Bonus**: Log in daily to claim a reward, which may include Daily Draw and Live Event tickets. A 7-day consecutive login streak earns a bonus reward. Missing a day resets the streak.
+.5  Once you have successfully created an account, to log in your account, you will receive a 6-digit one-time password (OTP) code sent to your registered email. This code is unique to your login session and should not be shared with anyone. We shall not be responsible for any unauthorized access to your account resulting from the sharing of OTP codes. Please be mindful that our team will never request you for share or disclose your OTP code.
-  * **Daily Quiz**: Test your knowledge with a daily quiz featuring questions from various categories.
-    * Each correct answer rewards you with a Daily Draw ticket
-    * Three consecutive correct answers grant a Live Event ticket.
-    * The quiz resets every 24 hours, allowing for new attempts.
-==== Daily Draw ====
+.6 During account creation, you are required to select the country that corresponds to your legal nationality. Any request to change your account country must be submitted via a support ticket and is subject to approval. To ensure fairness for all players, any RC Coins acquired through Daily Draws, Live Event Draws, Tournaments, or country-restricted redeem codes in a manner inconsistent with the applicable country restrictions will be voided upon a country change.
-  * **Automated Draw**: A fully automated draw takes place daily at a predetermined time.
+===== 3. Eligibility  =====
-  * **Winning Tickets**: Winning tickets are randomly selected from the pool of eligible tickets.
+.1 Our platform is intended for users who are at least eighteen (18) years or older. By signing up, you hereby declare and warrant that you are at least eighteen (18) years of age or such higher minimum legal age of majority as stipulated in the jurisdiction of your residence and are, under the laws applicable to you, legally allowed to participate in any activities . Persons under the age of eighteen (18) are not permitted to use this platform.
-  * **Prizes**: Prizes may include additional tickets (Daily Draw or Live Event) and RC Coins
-  * **Multiple Wins**: You have the potential to win multiple times in a single draw, depending on the number of eligible tickets you possess
-==== Live Events ====
+.2 We reserve the right to carry our verification checks to confirm the accuracy of all account registration detail submitted. We may need additional proof if we are unable to verify your age. If we are still unable to confirm the details submitted by you, we reserve the right to suspend your account or withhold any prize won until we receive satisfactory proof, as determined in our sole discretion.
-  * **Weekly Events**: Live Events are streamed weekly from our studio, offering interactive quizzes and exciting prize draws.
-  * **Ticket Validity**: Each Live Event ticket grants access to all draws and activities within that specific event
-  * **Winning Potential**: Your chances of winning in Live Events are directly influenced by the number of Live Event tickets you hold
-  * **Notifications**: You will receive notifications prior to the start of each Live Event
-===== 4. User Conduct =====
+.3 The platform is available only to users residing in specific countries. You must select your country of residence during registration. This selection is final and cannot be changed.
-  - **Prohibited Conduct**: You agree not to:
+===== 4. User Guideline =====
-    * Use the Platform for any illegal or unauthorized purpose
-    * Violate any applicable laws or regulations
+**YOU HEREBY AGREE AND UNDERSTAND that:**  \\
-    * Cheat, hack, or attempt to exploit the Platform
-    * Harass, threaten, or harm other users
-    * Impersonate any person or entity
-    * Interfere with the proper functioning of the Platform
-  - **Consequences**: Engaging in prohibited conduct may result in the suspension or termination of your account and forfeiture of any rewards or RC Coins.
-===== 5. Intellectual Property =====
+  - You will take all reasonable steps to prevent any fraudulent, illegal or unauthorized purpose
-  - **Ownership**: We retain all rights, title, and interest in the Platform, including all content, features, and functionality.
+  - You will not violate any applicable laws or regulations
-  - **Limited License**: We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for your personal, non-commercial use only.
+  - You will not or assist others to cheat, hack, or attempt to exploit the platform in impermissible or unauthorised manner, or in ways that may burden, impair or harm our platform
+  - You will not harass, threaten, or harm other users
+  - You will not Impersonate any person or entity
-===== 6. Termination =====
+===== 5. Privacy Policy =====
-  - **By You**: You may terminate your account at any time.
-  - **By Us**: We may suspend or terminate your account at any time for any reason, including but not limited to:
-    - Violation of these Terms
-    - Inactivity for an extended period
-    - Suspicion of fraudulent or abusive activity
-  - **Effect of Termination**: Upon termination, your right to use the Platform will cease, and we may delete your account and all associated data.
-===== 7. Data Privacy and Security =====
+.1 Your privacy matters to us. Therefore, our Privacy Policy (insert privacy policy) states information practices, including the types of information we receive and collect from our users and how we use and share all information.
-  * **Privacy Policy:** Your use of the Platform is also governed by our Privacy Policy, which can be found here: [[rc:privacy-policy|Privacy Policy for Rival Club Platform]]. The Privacy Policy provides details on how we collect, use, protect, and disclose information pertaining to our users.
-  * **Data Protection:** We implement a variety of security measures to maintain the safety of your personal information. However, you acknowledge and agree that no system can be completely secure.
-  * **User Responsibility:** You are responsible for maintaining the confidentiality of your account login information, including your password and OTP codes, and for all activities that occur under your account. Do not share your login credentials with anyone.
-===== 8. Advertising and Sponsorship =====
+.2 You agree to the practice of our data, use and processing, and sharing of your information as described in our Privacy Policy, as well as the transfer and processing of your information to other countries globally where we have or use facilities, service providers, or partners, regardless of where you use our platform. You acknowledge that the laws, regulations, and standard of the country in which your information is consolidated or processed may be different from those of your own country.
-  * **Third-Party Ads:** The Platform may include advertisements from third parties. The display of such advertisements does not imply endorsement by Rival Club of any products or services advertised. We do not take responsibility for the content of any third-party ads.
-  * **Sponsored Content:** Some content on the Platform may be sponsored by third parties. Sponsored content will be identified by appropriate labels or disclaimers.
+.3 We implement a variety of security measures to maintain the safety of your personal information. However, you acknowledge and agree that no system can be completely secure.
-===== 9. Disclaimers and Limitation of Liability =====
+===== 6. Intellectual Property =====
-  - **No Warranties**: The Platform is provided "as is" without any warranties, express or implied. We do not guarantee that the Platform will be uninterrupted, error-free, or secure.
-  - **Limitation of Liability**: To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform.
+.1  	All intellectual property rights in Rival Club including any upgrades, future updates and new versions will belong to us and our licensors. You have no right to use our intellectual property rights including our trademarks or product names, logos, domain names or other distinctive brand features without our prior written consent.
-  - **No Affiliation with App Stores**: The Platform, including all features, activities, and events, is independent of and not connected in any way with Apple or Google, or their respective app stores.
-  - **Force Majeure:** Neither party shall be liable for any delay or failure in performance due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
-===== 10. Indemnification =====
+.2	You may not copy, modify, create derivative works, reverse compile, reverse engineer or extract source codes from our platform, and you may not sell, distribute, redistribute or sub-license except in each case to the extent that we may not prohibit you from doing so under applicable laws or regulations or you have our prior written consent to do so.
-You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses arising out of or in connection with your use of the Platform or your breach of these Terms.
+.3 	We grant you a limited, revocable, non-exclusive, sub-licensable, and non-transferable license to use our platform and in-app Services, subject to and in accordance with our Terms. This license is for the sole purpose of enabling you to use our platform, in the manner permitted by our Terms. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights expressly granted to you.
-===== 11. Governing Law and Dispute Resolution =====
+===== 7. Advertising and Sponsorship =====
-  * **Informal Resolution:** Before filing a claim against us, you agree to try to resolve the dispute informally by contacting us at [[mailto:[email protected]|[email protected]]]. We will try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, either party may begin formal arbitration proceedings.
-  * **Arbitration:** Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Malaysia.
-  * **Exceptions:** Either you or we may assert claims, if they qualify, in small claims court in Kuala Lumpur, Malaysia.
-===== 12. Contact Us =====
+.1	Our platform may contain hyperlinks or references to third party websites, apps, content, and other products and services. **PLEASE NOTE THAT WHEN YOU USE A THIRD-PARTY SERVICES, THEIR OWN TERMS AND PRIVACY POLICIES WILL GOVERN YOUR USE OF THOSE SERVICES.** We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
-If you have any questions or concerns about these Terms, please contact us at [[:contact@rivalclub.com|contact@rivalclub.com]].
+  - Third-Party Advertisements \\ The platform may include advertisements from third parties. The display of such advertisements does not imply endorsement by Rival Club of any products or services advertised. We do not take responsibility for the content of any third-party advertisements.
+  - Sponsored Content \\ Some content on the Platform may be sponsored by third parties. Sponsored content will be identified by appropriate labels or disclaimers.
-By using the Rival Club platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
+===== 8. Warranties, Disclaimers and Limitations of liability =====
+.1 Your use of the website and app is at your sole risk. The website and the material contained herein are provided on an “as is” and “as available” basis . Except as otherwise expressly provided in these terms of use, we and our affiliates and their respective officers, directors, employees and other representatives (collectively the “Parties), expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Without limiting the generality of the foregoing, the parties makes no warranty that
+  - The website and app will meet your requirement;
+  - The website will be uninterrupted, timely , secure , or error-free;
+  - Information that may be obtained will be accurate or reliable;
+  - The quality of the services, information or other materials, obtained by you through the website and/or app will meet your expectations or needs;and
+  - Any errors in the website will be corrected.
+.2  We do not warrant that any information provided by us is accurate, complete, or useful, that our platform will function without disruptions, delays, or imperfections. We do not control and are not responsible on how the users use our platform or the features provided. We are not responsible for and are not obligated to control the actions or information of our users or other third parties.
+.3  You shall defend and indemnify Rival Club, its Shareholders, Subsidiaries, Affiliates, Directors, Officers, Agents, Partners, and Employees (collectively, the “Indemnified Parties”) from and against all claims, actions, proceedings,, suits, and all related liabilities, damages, settlements, penalties, fines, costs, losses and expenses of any kind (including without limitation, any other dispute resolution expenses) incurred by any Indemnified Parties relating to, arising out of, or in any way in connection with any such claim you have against any third parties.
+.4 To the maximum extent permitted by applicable law, in no event shall we be liable for any special, incidental, indirect or consequential damages whatsoever(including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption , for loss of privacy arising out of or in any way related to the use of or inability to use the platform, third-party software and/or third party hardware used with the platform, or otherwise in connection with any provision of the Terms), even if we have been advised of the possibility of such damages and even if the remedy fails of its essential purpose
+.5  The platform, including all features, activities, and events, is independent of and not connected in any way with Apple or Google, or their respective app stores.
+===== 9. Termination =====
+.1  You may terminate your account at any time by simply discontinue using the platform or deleting your account.
+.2 We may terminate or suspend your rights to use our platform at any time for any reason, at our sole discretion, with or without notice, including but not limited to:
+  - Violation of these Terms
+  - Suspicion of fraudulent or abusive activity
+.3 Upon termination, your right to use the platform will cease, and we may delete your account and all associated data. Any rewards or RC coins awarded will be forfeited.
+===== 10. Governing Law and Dispute Resolution =====
+.1 If you have any concern or dispute about the platform,  you agree to first try to resolve the dispute informally by contacting us at [[:[email protected]|[email protected]]]. We will try to resolve the dispute informally in good faith by contacting you via email. If the dispute is not resolved within thirty (30) business days of submission, either party may (subject to any agreement to the contrary) submit to arbitration to have the dispute determined, whether any negotiation process has commenced or concluded
+.2 	The place of arbitration shall be Kuala Lumpur, Malaysia. The arbitration shall be conducted in accordance with the Rules of Arbitration of the International Chamber of Commerce for the time being in force for Malaysia, which the rules are deemed to be incorporated by reference in this Condition. The language of the arbitration shall be English. Either party may assert claims, if qualify, in small claims court in Kuala Lumpur, Malaysia.
+===== 11. Severability and waiver =====
+.1 Severability
+If any provision of these Terms is held to be unenforceable or invalid, such provision will be changes and interpreted to accomplish the objectives of such provision to the greatest possible under the applicable law and the remaining provisions will continue in full force and effect.
+.2 Waiver
+Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party;s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
+===== 12. Changes =====
+.1 We reserve the right, at out sole discretion, to modify or replace these Terms at any time. We will notify you of any material changes, and your continued use of the Platform after such changes constitutes your acceptance of the modified Terms. If You do not agree to the new terms, in whole or in part, please stop using the platform.
+.2 This Agreement shall be read in conjunction with any features or activities-specific terms and conditions which may be applicable from time to time.
+===== 13. Contact Us =====
+.1  If you have any questions or concerns about these Terms, please contact us at [[:[email protected]|[email protected]]].